About Us
About Us
Welcome to NORVELLIQ. We operate norvelliq.com as an online retail store offering thoughtfully selected home decor and designer accessories created to bring warmth, character, and refined style to everyday living.
NORVELLIQ is operated by Sichuan Hengqi Hongtai Technology Co., Ltd. The company is responsible for product sales, order processing, customer support, returns, refunds, and all transactions conducted through norvelliq.com.
We are committed to providing a clear and reliable shopping experience through secure checkout, accurate product information, responsive customer service, and transparent store policies.
Our customer support team can assist with product questions, order updates, shipping information, returns, payments, privacy-related requests, and other store-related concerns.
Building /-1-2, No. 69 Junlong Street,
Jinjiang District, Chengdu,
Sichuan, China
Please contact us before returning any item so our team can review your request and provide the correct return instructions and return address for your order.
When contacting us about an existing purchase, please include your order number and the email address used at checkout. This helps us locate your order and assist you more efficiently.
We aim to respond to all customer inquiries within 1–2 business days.