1. Manage Your Email Preferences

You may unsubscribe from promotional or marketing emails at any time by using the “Unsubscribe” link included in those messages.

Unsubscribing from marketing messages does not prevent us from sending transactional or service-related communications that are reasonably necessary to manage your purchases or requests.

These communications may include order confirmations, shipping and tracking updates, return or refund information, security notices, and customer-support responses.

2. Access & Correct Your Information

Where applicable, you may request information about certain personal information that we maintain about you.

3. Deletion & Restriction

Where applicable, you may request deletion of certain personal information that we maintain about you.

We may retain information when reasonably necessary or legally permitted for purposes such as completing transactions, maintaining business and tax records, resolving disputes, preventing fraud, protecting security, or complying with applicable legal obligations.

In circumstances where applicable law provides such a right, you may also request that certain processing of your personal information be restricted.

4. Cookies & Tracking Choices

You may be able to control certain cookies and similar technologies through your browser settings, device settings, cookie banners, consent tools, or other privacy controls made available through our website.

Blocking or disabling certain non-essential cookies may affect personalization, analytics, or other optional website functionality.

Essential technologies that are reasonably necessary to operate the website, process transactions, maintain security, or provide requested services may continue to function where permitted by applicable law.

5. Browser Privacy Signals

NORVELLIQ respects supported browser-based privacy and opt-out preference signals where processing such signals is required by applicable law and technically supported by our website and service providers.

The effect of a browser-based privacy signal may depend on the browser, device, jurisdiction, and technology involved.

6. Do Not Sell My Personal Information

7. Advertising & Analytics Choices

NORVELLIQ may use service providers to support analytics, measurement, website performance, and advertising activities as described in our Privacy Notice.

Depending on your location, applicable law may provide rights to opt out of certain targeted advertising, profiling, or other qualifying uses of personal information.

You may submit an applicable privacy-choice request using the method described below.

8. How to Exercise Your Privacy Choices

You do not need to complete a complicated form to contact us about your privacy choices.

To submit a privacy-related request, email service@norvelliq.com and use “Privacy Choice” as the subject line.

In your message, clearly describe the privacy right or preference you would like to exercise and include the email address associated with your interactions with NORVELLIQ, such as the address used to place an order or contact customer support.

For your security, do not include complete payment-card numbers, CVV security codes, account passwords, or other sensitive authentication information in your request.

9. Verification of Privacy Requests

Before processing certain privacy requests, we may ask for information reasonably necessary to verify your identity and confirm that the request relates to personal information associated with you.

Verification helps protect personal information against unauthorized access, deletion, correction, disclosure, or other improper handling.

We will request only information reasonably necessary for verification in light of the nature of the request and the information involved.

10. Authorized Agents

Where permitted by applicable law, you may authorize another person or agent to submit certain privacy requests on your behalf.

We may require reasonable proof that the agent has authority to act for you and, where permitted, may contact you directly to verify your identity or confirm the request.

11. Non-Discrimination

Where applicable, Sichuan Hengqi Hongtai Technology Co., Ltd., operating as NORVELLIQ, will not unlawfully discriminate against you because you exercised a privacy right provided by applicable law.

We will not deny goods or services, charge a different price, provide a different level of service, or otherwise treat you differently in a manner prohibited by applicable privacy law solely because you exercised an applicable privacy right.

12. Appeals

If applicable law gives you the right to appeal a decision regarding a privacy request, you may request a review by replying to our decision or contacting service@norvelliq.com and explaining the reason for your appeal.

We will review qualifying appeals in accordance with applicable legal requirements.

13. Additional Privacy Information

For more information about how NORVELLIQ collects, uses, discloses, retains, and protects personal information, please review our Privacy Notice .